İnceler Medikal was established in Ankara in 2010. Our company, which started its work by providing after-sales technical service and appropriate spare parts support to many brands with 25 years of industry experience, has started to design its own products since 2012.
Shock waves, which first entered the medical literature in 1980 and are used as the ESWL System (breaking kidney stones with shock waves from outside the body), today have a very wide range of clinical uses, such as Physiotherapy, Orthopedics, Urology, Dermatology, Veterinary Medicine, Cardiovascular Surgery, Cardiology, Neurology. Our Modus ESWT shock wave therapy group products, which have focused and radial working principles, are recognized worldwide based on these areas of use and are manufactured to high quality standards in order to be a reliable partner for physicians.
As a testament to our commitment to quality treatment for patients, it has always been and will always be our top priority to ensure that our customers who use our technology receive consistent, frequent and comprehensive training. For this reason, İnceler Medikal continues its work continuously with R&D engineers and leading physicians of Medikal Faculties to further develop shock wave technology and provide services for a wider range of treatments.
Our Invasive Lithotripter (Lithobox and Lithobox Zero) and non-invasive Lithotripter (Spark and Spark EM) devices continue to be great supporters of our physicians with their aesthetic designs, economical usage advantages and successful results.
Acting with the awareness of customer satisfaction after sales, which is our most important principle, we always take into account the needs of customers. Our teams, who are trained and specialized in their fields, ensure the continuity of customer satisfaction with production, sales and after-sales technical support services. While aiming to continue to bring our products, which have advanced technology, reliable, ergonomic, economical and aesthetic parameters together, to meet our customers from all over the world, being a reliable solution partner is the most important vision.
Quality
İnceler Medikal Sağlık Hizmetleri Sanayi Ticaret Limited Şirketi adopts a multidisciplinary working system, and we market our products that have been approved and certified by the Dutch-based KIWA accreditation company in accordance with EN ISO 13485:2016 and Medical Device Regulation 93/42/EEC Annex-II requirements. To bring our company and our products to international standards, we continue to work on the transition to the EU 2017/745 MDR ANNEX-IX quality management system. At the same time, we play an active role in the US market as a registered manufacturer in the FDA database.
Our company has carried out its production and management plans in accordance with international standards and has adopted the principle of providing instant support to customers in their requests and needs by the quality department. In addition, due to our quality policy, the pre-sales and after-sales satisfaction of our customers is very important to us. For this reason, we are working to provide the best technical service with our surveys and customer relations, which we always ensure to be traceable, to maintain our relations and keep our brand open to development.